Terms and Conditions & Refund policy

Terms and Conditions

  1. Acceptance of Terms

    By accessing and using this website (the "Website"), you agree to be bound by these Terms and Conditions, including our Privacy Policy.

  2. User Registration
    1. You may need to register an account to access certain features on the Website.
    2. You are responsible for maintaining the confidentiality of your account information.
  3. Use of Content
    1. All content on this Website is for educational purposes only.
    2. You may not distribute, modify, or reproduce any content without explicit permission.
  4. User Conduct
    1. You must not engage in any unlawful or harmful activities on the Website.
    2. Respect the rights and privacy of other users.
  5. Intellectual Property
    1. All intellectual property rights on the Website belong to us or our licensors.
    2. You may not use our trademarks, logos, or copyrighted materials without permission.
  6. Termination

    We reserve the right to terminate or suspend your account for any violation of these terms.

  7. Disclaimer
    1. We do not guarantee the accuracy or completeness of the content on this Website.
    2. We are not responsible for any loss or damage resulting from the use of this Website.
  8. Limitation of Liability

    We shall not be liable for any indirect, consequential, or special damages arising from the use of this Website.

  9. Privacy

    Your use of the Website is also governed by our Privacy Policy.

Refund Policy

  1. Refund Eligibility
    1. Refunds are available for paid courses or subscriptions.
    2. Refund requests must be made within 6 hours of purchase.
  2. Refund Process
    1. To request a refund, contact our customer support team with your order details.
    2. Refunds will be processed within 25 business days of approval.
  3. Refund Criteria

    Refunds will not be issued if you have accessed or downloaded course materials.

  4. Payment Method

    Refunds will be issued using the same payment method used for the original purchase.

  5. Course Cancellation

    We reserve the right to cancel a course or subscription, in which case a full refund will be provided.

  6. Modifications

    We may update our refund policy, and any changes will be posted on this page.

  7. Contact Information

    For refund inquiries, contact our customer support team at training.enquiry@research-realm.com.